Service Technician (JIMMY)
No. of Vacancies: 2
Key Job Responsibilities:
- Diagnose & repair Vacuum cleaners, washers, hair dryers & small domestic appliances.
- Identify faulty components & replace or repair them as needed.
- Maintain proper documentation of repairs, including parts used & time taken for repair.
- Provide technical support & guidance to customers regarding appliance usage & care.
- Stay updated with the latest repair techniques and advancements in appliance technologies.
- Ensure compliance with company service standards and safety protocols.
- Workspace organization & ensure tools are well maintained.
- Assist in training new & junior technicians.
- Handling customer complaints and provide appropriate solutions and alternatives within the time limit as per company policy & standard.
- Monitoring service parts & proactively informing the supervisor or Line Manager when the stock is at a minimum level.
Desired Candidate Profile:
- Bachelors / Diploma in Electrical / Electronic Engineering.
- Established work experience in appliance stores.
- Proven experience in repairing small home appliances (Vacuum cleaners, washers, hair dryers etc).
- Strong understanding of electrical circuits, mechanical components & troubleshooting techniques.
- Hands-on experience with diagnostic tools & repair equipment.
- Good communication to interact with customers & to provide technical support.
- Ability to read and interpret technical manuals & schematics.
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AMIT is proud to be an equal opportunity employer and is committed to providing equal opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected status